Microsoft confirms problems with Windows Hello in Windows 11 2022 Update (version 22H2) » Community

Microsoft confirms problems with Windows Hello in Windows 11 2022 Update (version 22H2)

Microsoft has confirmed another issue in Windows 11 2022 Update (version 22H2) that may cause some users to experience issues using Windows Hello, which is responsible for face, fingerprint, or PIN authentication. It is noted that the problem does not affect users who set up Windows Hello before updating to Windows 11 2022 Update.

Due to the broken Windows Hello system, users have to use a password from their local profile or from a Microsoft account. Fortunately, Windows 11 2022 Update is not offered for devices that may experience this issue. The new system will appear on Windows Update after Microsoft prepares and tests a fix.

If you are already experiencing this issue, then you can install the optional cumulative update KB5017389 (Build 22621.608). All changes in this build will be included in a mandatory cumulative update due out today, October 11, 2022.

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