Meta-owned instant messaging platform faced a major global outage that prevented users from sending and receiving text and video messages
WhatsApp faced problems on Tuesday with thousands of users complaining of outages on Twitter. Meta, which owns the popular messaging app, said it had fixed the glitch and that the service is back.
Service restoration has been confirmed by users.
The outage also affected WhatsApp Web, the web version of the app that many use on their desktops and laptops.
When the outage was reported, Meta said it was working to resolve the issue. “We realize that some people are currently experiencing problems sending messages, and we are working to restore WhatsApp for everyone as quickly as possible.”
Meta did not say what led to the outage.
The outage was also reported by Downdetector, a website that tracks technology-related outages in real time. About twenty-eight thousand outage reports were stored on the tracker.
It was the first major WhatsApp outage since the October 5 glitch that took down WhatsApp, Instagram and Facebook, affecting millions of users for several hours before services were restored.
The instant messaging platform is relied on by individuals and businesses to share information.
#Whatsappdown was trending on Twitter and many users took to the micro-blogging platform to share funny memes about the issue.
WhatsApp currently has over 350 million monthly active users in India. The platform earlier this year introduced features to help businesses connect with users in the country.